Youth & School Group Concert Tours to Venice & Lido di Jesolo

FAQs about this tour

Find the answers to some of our most frequently asked questions.

• Do you provide risk assessments for the visits you offer?

  You can download our Generic Risk Management Handbook which will help you complete your risk assessment for your school or Local Authority. The aim of the handbook is to provide all tour leaders with supportive suggestions to help raise awareness to risk, suggest control measures to help mitigate the risk and manage risk pro-actively. For further assistance, please speak to a member of our team who will be happy to help.

• Can I talk to Rayburn Tours whilst out on tour?

  Yes, a 24-hour emergency phone number will be provided in your final documents pack and one of our experienced members of staff will be happy to help with any problems you have whilst out on tour.

• Is our Tour Manager fully DBS (formerly CRB) checked?

  Our Tour Manager, Field Study Tutors and History Tour Guides, with UK citizenship, have an enhanced DBS check. Non UK citizenship Tour Managers cannot be checked under the DBS scheme. Rayburn Tours will seek confirmation that Tour Managers are suitable for working with children by liaising with relevant foreign agents and monitoring group feedback.

• What happens if our flight operators/transport providers cease to trade whilst we are on tour?

  By booking your tour package with us, you are fully covered in the event that you are unable to return home should your transport provider fail to operate i.e. it goes into liquidation. As your operator it is our responsibility to ensure that alternative arrangements are made to repatriate you and your group to the UK. Rayburn Tours is a member of ABTA and bonded as such and is fully ATOL licensed.